Improving Service Management and Transition Service Management and Business Readiness is often forgotten when programmes and projects need to deliver quickly. Its vitally important that once the Project goes live, both the business and IT can support the solution as it transitions...[read full article]

A guide to some of the challenges being faced by leading organisations when integrating Cloud Services into their existing IT Service Model. Intro As most organisations evolve to adopt a new model for managing their IT services, many challenges are...[read full article]