APS are delighted to announce our new partnership with Solgari. Solgari provides all the digital communication channels - voice, video, chat & SMS - and any related compliance needs to customers in 32 countries to date. Dave Newland, Co Founder...[read full article]
14 Nov
The benefit of early engagement with Service Management for Portfolios & Programmes of change. We support our clients with ensuring that once a new product, service or software has gone live they can support and monitor this adhering to the...[read full article]
08 Sep
Improving Service Management and Transition Service Management and Business Readiness is often forgotten when programmes and projects need to deliver quickly. Its vitally important that once the Project goes live, both the business and IT can support the solution as it transitions...[read full article]
A guide to some of the challenges being faced by leading organisations when integrating Cloud Services into their existing IT Service Model. Intro As most organisations evolve to adopt a new model for managing their IT services, many challenges are...[read full article]
